Orders and Delivery

Delivery

UK-only delivery from our warehouse, with clear dispatch updates and separate parcels where items leave at different times.

01UK-only delivery

We currently deliver within the UK only.

02Warehouse dispatch

Orders are dispatched from our warehouse when available.

03Separate parcels

Parcels may arrive separately as items are dispatched when available.

  1. 01

    Order received

    Once your order is placed, we prepare the available items for dispatch from our warehouse.

  2. 02

    Items prepared

    Some items may be ready sooner than others, especially where your basket includes different product types.

  3. 03

    Dispatched when available

    We dispatch available items rather than holding everything back unnecessarily.

  4. 04

    Parcels may arrive separately

    parcels may arrive separately, with delivery updates for each dispatch. Keep each dispatch email until the full order has arrived.

Delivery support

Email support@doucevita.com with your order number and delivery postcode. We aim to respond within 24 hours.