DouceVita

Customer Care

Everything you need before and after ordering from DouceVita, gathered in one place.

01Ships from our warehouse

Orders are dispatched from our warehouse as items become available.

02UK delivery only

DouceVita currently offers UK-only delivery.

03Support within 24 hours

Email support@doucevita.com.

DeliveryWarehouse dispatch and separate parcels Returns & ExchangesRefunds, credit, and return postage FAQsQuick answers before contacting us Care GuideHow to look after soft furnishings Contact UsEmail support or use the contact form

Need order help?

Email support@doucevita.com with your order number, delivery postcode, and a short description of the issue.